1. Acceptance of Terms

By accessing or using SoulMatch ("the Service"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our Service. These terms apply to all visitors, users, and others who access or use the Service.

2. Eligibility

You must be at least 18 years of age to use this Service. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement. We reserve the right to request proof of age at any time.

3. Account Registration

When you create an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. User Conduct

You agree not to use the Service to:

• Post false, misleading, or deceptive content
• Harass, abuse, or harm another person
• Upload content that is illegal, offensive, or infringes on intellectual property rights
• Impersonate any person or entity
• Use automated means to access the Service without our permission
• Engage in any activity that interferes with or disrupts the Service

5. Content Ownership

You retain ownership of content you submit. However, by posting content on SoulMatch, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute such content in connection with the Service. We reserve the right to remove any content that violates these terms.

6. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by SoulMatch. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You access third-party links at your own risk.

7. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, secure, or error-free. We are not responsible for the conduct of any user on or off the Service.

8. Limitation of Liability

To the maximum extent permitted by applicable law, SoulMatch shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

9. Modifications to Terms

We reserve the right to modify these terms at any time. If we make material changes, we will notify you by updating the date at the top of this page. Your continued use of the Service after changes are posted constitutes your acceptance of the revised terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising under these terms shall be resolved through binding arbitration.

11. Contact

If you have any questions about these Terms, please contact us.

1. Information We Collect

We collect information you provide directly, such as your name, email address, date of birth, profile information, and communications you send through the Service. We also automatically collect certain information when you use the Service, including your IP address, browser type, device information, and usage data through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Match you with other users based on your preferences
• Send you service-related communications and updates
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information to third parties. We may share your information with service providers who assist us in operating the Service, when required by law, or to protect the rights and safety of our users. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage information and improve the Service. You can control cookies through your browser settings. Note that disabling cookies may affect functionality of the Service. We may use third-party analytics services that use cookies to help us understand how users interact with the Service.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or port your data, and the right to opt out of certain processing activities. To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.

8. Children's Privacy

Our Service is not intended for anyone under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using the Service, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us.

Have a question, concern, or feedback? Fill out the form below and our team will get back to you within 24–48 business hours.

Other Ways to Reach Us

Email: support@soulmatch.com

We aim to respond to all inquiries within 2 business days.